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Big W physical store review

CHOICE Expert Rating

62%
What is the CHOICE Expert Rating?

Scores

Overall score
62%
Deals, specials and discounts
61%
Level of details on products
N/A
Online customer service
N/A
Store appearance and layout
63%
Range of products and brands score
57%
Value for money score
67%
Customer service score
50%
Delivery score
N/A
After-sales service score
N/A
Website ease of use score
N/A
Payment options online score
N/A
Returns process online score
N/A

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69

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Matthew Steen CHOICE whitegoods team leader
Matthew Steen

Matthew Steen is the Director of Reviews and Testing, which conducts all the testing for CHOICE. He has had a long and storied history in the consumer movement. Matthew is driven to work at CHOICE for its constitutional mission and its dedication to making Australia more fair, safe and just. Matthew represents CHOICE as a council member on the Standards Australia Council. He is also responsible for CHOICE lowering its environmental footprint. Find Matthew on LinkedIn.

Matthew Steen is the Director of Reviews and Testing, which conducts all the testing for CHOICE. He has had a long and storied history in the consumer movement. Matthew is driven to work at CHOICE for its constitutional mission and its dedication to making Australia more fair, safe and just. Matthew represents CHOICE as a council member on the Standards Australia Council. He is also responsible for CHOICE lowering its environmental footprint. Find Matthew on LinkedIn.