Back to Appliance stores

The Good Guys online store review

CHOICE Expert Rating

66%
What is the CHOICE Expert Rating?

Scores

Overall score
66%
Deals, specials and discounts
N/A
Level of details on products
70%
Online customer service
57%
Store appearance and layout
N/A
Range of products and brands score
75%
Value for money score
74%
Customer service score
72%
Delivery score
65%
After-sales service score
49%
Website ease of use score
72%
Payment options online score
76%
Returns process online score
N/A

More products in this test

Harvey Norman physical store
70

Harvey Norman physical store
Bunnings physical store
68

Bunnings physical store
eBay Australia online store
69

eBay Australia online store
Matthew Steen CHOICE whitegoods team leader
Matthew Steen

Matthew Steen is the Director of Reviews and Testing, which conducts all the testing for CHOICE. He has had a long and storied history in the consumer movement. Matthew is driven to work at CHOICE for its constitutional mission and its dedication to making Australia more fair, safe and just. Matthew represents CHOICE as a council member on the Standards Australia Council. He is also responsible for CHOICE lowering its environmental footprint. Find Matthew on LinkedIn.

Matthew Steen is the Director of Reviews and Testing, which conducts all the testing for CHOICE. He has had a long and storied history in the consumer movement. Matthew is driven to work at CHOICE for its constitutional mission and its dedication to making Australia more fair, safe and just. Matthew represents CHOICE as a council member on the Standards Australia Council. He is also responsible for CHOICE lowering its environmental footprint. Find Matthew on LinkedIn.